PRIVACY POLICY

Updated January 20, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://luxe-retouch.com/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” – Data files placed on your device that often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • “Log files” – Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” – Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, email address, payment details (such as credit card numbers or PayPal information), and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to:

  • Process payments, provide invoices and order confirmations.
  • Communicate with you regarding your purchase.
  • Screen orders for potential fraud or security risks.
  • Provide you with updates, marketing materials, and promotions (when in line with your preferences).

We use the Device Information that we collect to:

  • Improve and optimize our Site (e.g., generating analytics about customer browsing and engagement).
  • Screen for potential fraud and security risks.
  • Support our marketing and advertising strategies, including retargeting.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us operate the Site efficiently, including:

Additionally, we may share your Personal Information when required by law, in response to a subpoena, or to protect our legal rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing content that may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

Additionally, you can opt out of some targeted advertising services through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our data collection and use practices when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests. Please also note that your information may be transferred outside of Europe, including to the United States, Canada, and other jurisdictions where our service providers operate.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless you request its deletion.

CHANGES

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any changes will be posted on this page with an updated “Effective Date.”

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at:

📧 Email: support@luxe-retouch.com
🌍 Website: https://luxe-retouch.com/

  Company Name: EcomZen LIMITED

Adress: RM 509, 5/F THE CLOUD 111
TUNG CHAU ST TAI KOK TSUI
HONG KONG

Business Registration Number: 71670123