Terms of Service

OVERVIEW

This website is operated by EcomZen Limited. Throughout the site, the terms “we,” “us,” and “our” refer to EcomZen Limited. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence or that you have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any malicious code such as viruses or worms. A breach of any of these Terms will result in immediate termination of your product access and may be reported to authorities.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding payment details) may be transferred unencrypted and involve:
(a) transmissions over various networks, and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon without consulting primary, more accurate sources. Any reliance on this material is at your own risk.

We reserve the right to modify content at any time but are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS AND SERVICES

All products are digital downloads. They may have limited availability and are subject to return or exchange only according to our Refund Policy.

We reserve the right to:

  • Limit sales to specific individuals, regions, or jurisdictions.
  • Change product descriptions or pricing at any time without notice.
  • Discontinue any product at any time.

We do not guarantee that your monitor’s display of any product colors will be accurate.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel orders per customer, per household, or per order.

You agree to provide accurate, complete purchase and account information for all transactions. It is your responsibility to update your account details as needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. These tools are provided “as is” without warranties or conditions. We have no liability arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Certain content or services available via our site may include materials from third parties. We are not responsible for evaluating the content or accuracy of third-party websites. Any third-party links accessed from our site are at your own risk.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit content (such as feedback, ideas, or reviews), you grant us permission to edit, copy, publish, distribute, and use them without restriction.

We have no obligation to:

  1. Maintain comments in confidence.
  2. Pay compensation for comments.
  3. Respond to comments.

We may monitor, edit, or remove content deemed unlawful, offensive, or otherwise objectionable.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct these errors, change/update information, or cancel orders if any information is inaccurate at any time.

SECTION 12 - PROHIBITED USES

You are prohibited from using our site for unlawful or unauthorized purposes, including but not limited to:

  • Violating laws or regulations.
  • Infringing on intellectual property rights.
  • Spamming, phishing, or transmitting malware.
  • Collecting personal data of others without consent.

Violation of these terms may result in termination of your access.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the service will be uninterrupted or error-free. Your use of our services is at your own risk.

In no case shall EcomZen Limited, our team, affiliates, or service providers be liable for any injury, loss, claim, or damages, including lost profits or data loss.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold EcomZen Limited and its affiliates harmless from any claim or demand arising from your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect.

SECTION 16 - TERMINATION

These Terms are effective until terminated by either party. We may terminate this agreement if you violate any terms.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 18 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. It is your responsibility to review this page periodically for updates.

SECTION 19 - CONTACT INFORMATION

For questions regarding these Terms of Service, contact us at:

📧 Email: support@luxe-retouch.com
🌍 Website: https://luxe-retouch.com

SECTION 20 - BUSINESS DETAILS

Company Name: EcomZen LIMITED

Adress: RM 509, 5/F THE CLOUD 111
TUNG CHAU ST TAI KOK TSUI
HONG KONG

Business Registration Number: 71670123